Start from Scratch

Setting the TronShop Domain

To use your domain (or subdomain) instead of http://xx-xxxxxx.ts.westeu.promotron.com/, you must first configure your domain’s DNS records. This must be done by you because we do not have and do not want access to manage and edit another domain. Ask your IT department to help you with this, as some technical knowledge is required.
There are two ways to change the required DNS records for a domain, depending on what you want to do:

WEBSHOP UNDER COMPLETE DOMAIN = available at www.mydomain.com and also at mydomain.com

It is necessary to add (or edit) two DNS records. So if customer domain will by mydomain.com, DNS records will be:

Domain                                      DNS Record Type                 Value

mydomain.com                          A                                     40.114.187.25

www.mydomain.com               CNAME                         <code>.ts.westeu.promotron.com

WEBSHOP ONLY UNDER SOME SUBDOMAIN = available at a subdomain like shop.mydomain.com

It is necessary to add (or edit) one DNS record. So if customer domain will by mydomain.com, DNS records will be:

Domain                                    DNS Record Type           Value

shop.mydomain.com              CNAME                         <code>.ts.westeu.promotron.com

… and instead of  <code> will be webshop code we assigned to customer = in result eg. ie-bangpromo.ts.westeu.promotron.com/

When this configuration will be done, it can take up to 24 hours until DNS will be delegated across the globe (but very often it take just a several dozen minutes or hours).